… crowd the individual. Allow them time to respond and do not rush the interaction.
Good communication can de-escalate risk.
Remember:
- Calm voice
- Simple words
- Give space
- Listen more than you talk
You’re trying to reduce tension, not win control.
Tomorrow we will continue to look at Behavioural Changes….
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Acknowledgement
Data and information are fact-checked against various recognised sources, including the New Zealand Resuscitation Council, Health Navigator New Zealand, St John, and other recognised entities specialising in the specific subject content. It should be noted that there are variances in protocols, which are identified where necessary.