…..return and confirm help is on the way. If they do not return after a reasonable time where possible, send someone else or go make the call yourself.
PLEASE DO NOT HANG UP UNTIL ADVISED TO DO SO BY THE CALL HANDLER.
New Zealand has a system known as the Emergency Caller Location Information (ECLI) that works when a call to the emergency services is made from a mobile phone. This system allows information about the caller’s location to be automatically generated and made available to the emergency services. The ECLI system will provide an approximate location from where the call is being made. It happens when 111 calls originate from a device. It assists the emergency services, especially when a caller is unsure of their location. They will still be asked details about the location of the medical emergency.
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Currently, there are temporary changes to the steps to be followed in resuscitation. These can be found in the video below or by clicking here to see the New Zealand Resuscitation Council temporary guideline recommendation.
Click the link to go to the New Zealand Resuscitation Council Covid-19 recommended modifications for delivering resuscitation whilst the pandemic remains a threat. Click play to see a short video outlining CPR modifications that should be followed during the pandemic.
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Data and information are fact-checked against various recognised sources, including the New Zealand Resuscitation Council, Health Navigator New Zealand, St John, and other recognised entities specialising in the specific subject content. It should be noted that variances in protocols exist and where necessary are identified.