…..help on it’s way to deal with your emergency.
Dial 111 slowly, speak clearly and concisely, be prepared to answer questions that may be asked by the emergency services operator.
Tell the operator which service you require and wait to be connected to the emergency services you requested.
Tell the emergency services operator the location of the medical emergency. Give any landmarks that you can see to make it easier for them to find you. (e.g. On the corner of Ti Rakau Drive and Chapel Road Botany, in the carpark outside K-Mart)
Tell the emergency services operator exactly what has happened, how many possible patients, if more than one. They will ask lots of questions to ascertain what they will be dealing with so they can send the correct team to help you. e.g. if it involves vehicles then they will send Police and possibly Fire Services along with the Ambulance.
If you send someone to call for an ambulance then ask them to return to you and confirm that the call has been made.
Do not hang up before all the information has been given.
Stay with the person and monitor them carefully as their condition can change at any time.
Hopefully these few tips will help if you ever need to call the emergency services.
Tomorrow we will look at when to put someone in the Recovery Position….
For great health information check out Health Navigator New Zealand where you will find expert opinion online.
Click here to learn more and find out how you can learn first aid for FREE
Currently, there are temporary changes to the steps to be followed in resuscitation. These can be found in the video below or by clicking here to see the New Zealand Resuscitation Council temporary guideline recommendation.
Click the link to go to the New Zealand Resuscitation Council Covid-19 recommended modifications for delivering resuscitation whilst the pandemic remains a threat. Click play to see a short video outlining CPR modifications that should be followed during the pandemic.
Click here to find out how you can learn first aid for FREE
To learn more from the experts about previously covered conditions click their logo below.
Acknowledgement
Data and information are fact-checked against various recognised sources, including the New Zealand Resuscitation Council, Health Navigator New Zealand, St John, and other recognised entities specialising in the specific subject content. It should be noted that variances in protocols exist and where necessary are identified.