Answer:
After checking for any dangers. Call 111.
Ask them if they have any medical conditions. (If they are unable to communicate then look for a medic alert bracelet or necklace etc.)
She says she has allergies to peanuts and that her EpiPen (autoinjector) is in her handbag.
You get the EpiPen from her bag and you can assist her to using it:
Make a fist around the autoinjector and remove the blue cap from the top 
Place the other end of the pen against the outer middle thigh. 
Push down HARD until you hear or feel a click, then hold in place for 3 seconds. Remove the autoinjector, being careful not to touch the needle.
If using an Anapen, firstly remove the grey cap and when you have that end against the thigh push the red button.
If available, give a second dose where the symptoms are not relieved by the first injection.
Stay with them and reassure them whilst monitoring their condition. Report any changes to the emergency services.
Here is a link to Allergy NZ for further information.
Tomorrow – stay tuned for the next question….
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Currently, there are temporary changes to the steps to be followed in resuscitation. These can be found in the video below or by clicking here to see the New Zealand Resuscitation Council temporary guideline recommendation.
Click the link to go to the New Zealand Resuscitation Council Covid-19 recommended modifications for delivering resuscitation whilst the pandemic remains a threat. Click play to see a short video outlining CPR modifications that should be followed during the pandemic.
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Acknowledgement
Data and information are fact-checked against various recognised sources, including the New Zealand Resuscitation Council, Health Navigator New Zealand, St John, and other recognised entities specialising in the specific subject content. It should be noted that variances in protocols exist and where necessary are identified.